privacy policy.

born brown. pty ltd ("born brown.", "we", "us" or "our") respects your privacy and is committed to protecting the personal information you provide to us.

 

information we collect

when you visit our website, make a purchase, contact us or interact with born brown., we may collect information including:

• your name

• email address

• phone number

• billing and delivery address

• order and purchase information

• information you provide when contacting us

• website usage and device information, such as browser type, IP address and pages visited

payment information is processed securely by our payment providers. born brown. does not store your complete credit or debit card details.

 

how we use your information

we may use your personal information to:

• process and fulfil your orders

• process payments, refunds and exchanges

• provide order, shipping and delivery updates

• respond to enquiries and provide customer support

• manage and improve our website, products and services

• prevent fraud and protect the security of our website

• comply with legal and regulatory obligations

• send marketing communications where you have chosen to receive them

you can unsubscribe from marketing communications at any time.

 

payments

payments made through our website may be processed by third-party payment providers, including Stripe and other payment services made available through our website.

these providers process payment information in accordance with their own privacy and security policies.

 

sharing your information

we may share information with trusted service providers where necessary to operate our business, including payment processors, website and ecommerce providers, shipping and fulfilment providers, analytics providers and other technology services.

we do not sell your personal information.

we may also disclose information where required by law or where reasonably necessary to protect our legal rights, customers or business.

 

cookies and analytics

our website may use cookies and similar technologies to operate the website, remember preferences, understand how visitors use the site and improve the customer experience.

third-party services integrated with our website may also use cookies or similar technologies in accordance with their own privacy policies.

you can manage cookies through your browser settings and, where available, through the cookie controls provided on our website.

 

storage and security

we take reasonable steps to protect personal information against misuse, interference, loss and unauthorised access, modification or disclosure.

however, no method of transmitting or storing information online can be guaranteed to be completely secure.

 

access and correction

you may contact us to request access to personal information we hold about you or to ask us to correct information that is inaccurate or out of date.

we may need to verify your identity before processing certain requests.

 

third-party links

our website may contain links to third-party websites or services. born brown. is not responsible for the privacy practices or content of those third parties.

 

changes to this policy

we may update this privacy policy from time to time. the latest version will be published on our website with the updated date shown above.

 

contact us

if you have questions about this privacy policy or how we handle your personal information, contact:

born brown. pty ltd
email: kunal@bornbrown.com.au
website: bornbrown.com.au