help.
shipping, returns and answers to the questions we get asked most.
shipping & returns
shipping
free shipping on every order. we currently ship within australia, with international shipping available on request. once your order ships, you'll get a confirmation email with tracking details.
returns
we don't offer change-of-mind returns, so please check our size guide or get in touch about sizing before you order. if your item arrives faulty or defective, email us at kunal@bornbrown.com.au and we'll make it right.
nothing on this page limits your rights under the australian consumer law.
faqs
what payment methods do you accept?
we accept major credit and debit cards, plus other secure checkout options.
how long does shipping take, and what does it cost?
shipping is free on every order. we currently ship within australia, with international shipping available on request. we'll email you once your order is on its way.
what's your returns policy?
we don't offer change-of-mind returns. if your item arrives faulty or defective, email us at kunal@bornbrown.com.au and we'll make it right. not sure about sizing? get in touch before you order and we'll help.
how do i find my size?
check our size guide. it lists indicative measurements for each size. still unsure? email us at kunal@bornbrown.com.au and we'll help you find your fit before you order.
still have a question?
email us anytime at kunal@bornbrown.com.au and we'll get back to you.